Digital RelationshipManagement

Better basis for new business



Better negotiation results



Better strategies



Steering of customer interaction


Creating and analyzing of customer visit reports by prestructured reports.

[CRM Master]

Steering of customer visits and roadshows. Transparency about the past and planned contacts at different hierarchy levels and functions.

[CRM Report]



Transparency of the company performance (customer view)


Making the own business performance transparent out of the customer perspective.

Transparency about the state of the customer relationship as an element of negotiation by displaying the current status of quality, customer satisfaction and market position.

[CRM Report]



Tranparency of customer strategies and developments


Transparency about developments at the customer through regularly updated reports of customer strategies: new plants, new carlines and new technologies.

[CRM Report]